There are a few ways you can do this:

• Complete our online Feedback, Compliment, and Complaint form
• Send an email to Head Office: admin@bestlifeindividualsupportservices.com
• Send a letter to PO Box 4945, Sunshine Coast MC, QLD 4560

Escalating complaints:

Best Life will endeavour to work with you for a satisfactory outcome, however if you feel that a complaint has not been sufficiently or appropriately addressed, you can escalate the complaint to the NDIS Quality and Safegaurds Commission or Fairwork Obudsman.

Thank you for your continued support!